Come Say Hello. We’d Love to Meet You.

Last updated: 06 May 2025

Thank you for reading our Privacy Policy. This policy explains how Dandelion School of Music Pte. Ltd., along with our related companies (“Dandelion”, “we”, or “our team”), handles your personal data when you visit or use our website and services (“site”).

By using our site, you confirm that you agree to this Privacy Policy—either for yourself or as a parent/guardian if you’re under 18. If you continue using the site after we update this policy, we’ll assume you accept the changes. If you don’t agree, please stop using the site.

If you’re under 18, please get permission from your parent or guardian before sharing your data. Parents or guardians can contact us at dandelionschoolofmusic.sg@gmail.com if they believe their child has shared personal data without consent.

1. What We Collect and Why

• Personal details: Name, ID numbers (NRIC, FIN, passport), address, date of birth, email, and phone number.
• Device data: Info about your phone or computer (model, OS, browser, IP address, etc.).
• Usage info: How you use our site, system logs, crash reports, and interactions with others.
• Messages & feedback: Your emails, messages, or other records when you contact us.
• Payment info: Confirmation of your payments, possibly shared with us by third-party payment providers.
• Info from others: Data about you provided by other users or third-party providers (e.g., from mobile contact lists).
• Third-party links: Our site may include tools or services from other companies. Their policies apply when you use their features.

We use your information to:

• Create and manage your account.
• Improve our services and features.
• Help you manage and view your data.
• Communicate with you about updates, support, or feedback.
• Fulfill legal obligations or respond to official requests.
• Provide targeted content or promotional updates (if you’ve agreed).
• Maintain safety, security, and service quality.

We may share your data with trusted service providers and partners helping us operate the site, as well as with our parent and related companies, when required by law, or with your permission. If possible, we’ll encrypt or anonymise your data.

2. Privacy and Confidentiality

We won’t share your personal data with anyone unless stated here or if legally required. We take privacy seriously and will keep your information secure and confidential. This doesn’t apply to data that becomes public through no fault of ours.

3. Your Rights and Control

You can update or change your information through your account settings. We’ll keep your data only as long as necessary for the purposes described above.

If you want to see, change, or delete your data, or withdraw your permission for us to use it, contact us at dandelionschoolofmusic.sg@gmail.com.

4. Data Security and Cookies

We take steps to protect your information with appropriate security measures. Still, please remember that internet transmission is never 100% secure. We can’t guarantee full protection of any data you send us online.

When using third-party features on our site, those providers may use cookies (small files that store information). These may track things like your IP address or which ads you saw. These cookies are managed by those third parties, not by us, and their privacy policies apply.

5. Changes and Contact Info

We may update this Privacy Policy from time to time to reflect new laws, business needs, or service changes. We encourage you to review this page regularly. If you keep using our site after the changes, you agree to the updated terms.

If you have questions or concerns, or want to remove your data, please email us at dandelionschoolofmusic.sg@gmail.com.